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KM Plus Used Car Warranty

compare coverage plans

BRONZE

SILVER

GOLD

PLATINUM

2019 Brochure CV Parts covered_en.jpg

What's included in each Plan

  • Why do I need a Warranty?
    Once the Manufacturers Warranty expires, usually after 3 years, you're on your own. You may be lucky and your car will never break down - ever. However, it is possible that this unfortunate event could happen down the road. Remember as the KM gets higher and the components get older it's almost inevitable parts will fail. It's not just the parts you need to replace, there are also labour costs too. It can get very expensive. The need for a warranty is to meet these costs for you and keep you motoring.
  • Can a KM+ Warranty be a TAX Deductible Expense?
    As a guide, If you use your vehicle for business use and claim expenses for Maintenance & Repair. CRA allows you to claim the payment of the Extended Warranty as a deductible expense. (if you claim a fixed cost per Km, it is not a deductible expense.) Please consult your own CPA/Tax Accountant for confirmation of deductions available to you for your personal financial situation.
  • I purchased a car from a Private Seller do I qualify?
    That is Great News - YES you can qualify for a KM+ Warrranty Protection Plan.
  • What if I just bought a car with 3 months Dealer Warranty?
    It's OK to keep the basic 3 months warranty. What we can do is start your new higher protection CANCARA Warranty and if you don't make a claim between the start date (day 31) and the expiry of your 3 months basic warranty we will re-start your CANCARA Warranty from the date of expiry of the old one. You have the extra protection if needed and you still have it if you did not claim. That's fair - right?
  • Manufacturer Warranty on my vehicle has recently expired?
    Once you have lost the security of a Manufacturers Warranty it is understandable that you don't want to have an unfortunate component failure that costs $$$ to repair when you least expect it. A CANCARA Extended Warranty can give you the protection you need once again, just select the level of coverage you need and email or mail CANCARA a copy of the last Service Invoice for the vehicle when you purchase your Extended Warranty Protection.
  • So what must I do to keep the Warranty valid?
    You must have the oil & filters changed at the manufacturer's regular service intervals and we would like you to keep up with the manufacturer's maintenance schedules which will be detailed in the manufacturer's handbook for your vehicle. We allow up to 1000 km or 30 days overlap of the recommended service km/date. If you completely ignore the service schedules and have neglected to invest in any regular maintenance of your vehicle, your warranty claim may be declined if the failed part was due to lack of proper maintenance. Makes sense! Even if the servicing has been missed your Warranty will still cover components not checked during servicing.
  • Is there a limit to the number of claims I can make?
    It is not the number of claims that is important, it is the value of the claim, your maximum policy benefit is the current market value of your vehicle, so the number of claims required to reach the value limit will be different for each policyholder based upon the amount of each claim. Usually a deductible is payable for each claim, so the fewer claims you have, the less you contribute. The cost of administering a claim varies very little from low value to high value claims.
  • Do Warranties have an excess?
    Yes a deductible of $100 or $125 depending on your level of cover is payable for each claim to cover administration of the claim. You can select the $0 Deductible option when purchasing your Warranty if you prefer.
  • When does the Warranty coverage start?
    The coverage arising from this Warranty will come into force on the 31st day following the execution of the Agreement. No claim relating to any event that occurred prior to the Agreement coming into force will be accepted. For example: If you purchased a 12 months Warranty on 1st January 2018, the policy starts on the 1st February 2018 and will be active for 12 months until 31st Jan 2019.
  • What is the MONEY BACK GUARANTEE?
    How the Money Back Guarantee works: ADD The Money Back Guarantee to your ORDER before checkout - Cost $499 + tax ​ It's really simple, When you maintain a claim-free warranty and the policy has not been cancelled or transferred to an acquirer of your vehicle the Policy issuer will send directly to you a 100% CREDIT of your warranty purchase price including taxes. To claim your 100% credit you must put your request in writing to CANCARA within 7 days of the expiry of the policy along with a copy of your policy and the current ownership registration for your vehicle*. The credit can be used to purchase another Extended Warranty. ​ *Disclaimer - ONLY available on GOLD & PLATINUM WARRANTY plans. Term 36 months or longer. If you do not order the Money Back Guarantee you do not benefit from it.
  • What about parts that just wear out?
    Most of the mechanical components in a car are moving, so inevitabely at some stage in their life they are going to fail due to general 'wear & tear'. Examples of parts that fail due to wear and tear include, engine and transmission bearings, timing chain/timing belt, starter motor, alternator, wheel bearings and water pumps. Please note that the parts covered will depend on the Warranty protection plan the client is on. Refer to your policy document for clarification.
  • Do you limit the labour rate allowed?
    The policy provider has agreed maximum labour rates for Franchised and Independent repair facilities which is usually consistent with the market rate for your area. You can select to pay the difference if you want the repair to be completed at a specific dealership that charges above the market rate.
  • What happens if my car breaks down?
    A Roadside Assistance service is provided for the term of the warranty. This Roadside Assistance includes 2 (two) covered events per year of coverage. For a comprehensive list of covered events prease refer to the warranty contract. Roadside Asistance call 1-800-280-5141.
  • Is my Warranty transferrable when I sell my car?
    YES - This plan is transferrable once. You can transfer the remaining warranty coverage to the acquirer of the vehicle only if you make the request in writing to the Warranty provider and include the buyers name on the present contract, a copy of the ownership registration and a copy of the sales agreement. The acquirer must include a cheque for $100 + taxes to cover the administration fee made payable to KM+ Warranty Inc within 15 days of acquiring the vehicle.
  • Can KM+ provide a Warranty for any vehicle?
    KM+ Warranty coverage ia available on almost any vehicle up to 12 year's old and under 225,000 KM. Luxury, Sports and Exotic models can be covered. Any vehicle registered to a Company, Firm, Company name, Farm license plate, Taxi/uber and used for commercial purposes requires the Commercial Vehicle premium. Eligible vehicles are not older than 10 years (calendar year) All marks and models of vehicles and trucks (up to 4.5 tons) accepted. Ineligible Vehicles. - For obvious reasons vehicles such as: police, ambulance, snow removal and vehicle towing, mobile canteen, driving schools, modified vehicles, short-term rental vehicles and vehicles used for competition and racing events cannot obtain warranty cover .
  • How can I pay for my KM+ Warranty?
    We accept any payment method offered via Paypal.
  • Do I have to get my car inspected before you will cover my vehicle?
    If you are the new buyer of a pre-owned vehicle, Just send us a copy of the valid or new Safety Inspection Certificate and bill of sale by email or by mail. If you are the current owner and your vehicle is out of Manufacturers Warranty, you will need to email or mail us a copy of the last service invoice, which must be within the last 12 months or provide proof of a recent vehicle inspection of the major mechanical components of the vehicle. A vehicle that is unsafe and not legally roadworthy cannot be covered under warranty until it passes a Safety Inspection. .
  • Who does the Warranty cover?
    Only the registered owner of the vehicle covered by this warranty is entitled to benefit from this agreement. This means that only the owner can submit a claim as it must be with their knowledge and consent, as any approved claim will use a portion of the maximum benefit allowed under the warranty agreement. You would not want anyone else using your vehicle to make use of your warranty coverage without your knowledge or consent.
  • What won't be covered?
    The fairly obvious items like diagnosis fees, wheels, tires, exhausts, catalitic converters, brake pads/rotors, manufacturers described maintenance, damage to the headlights, windshield, glass, bodywork & paintwork, oils, fluids & shop supplies. For the complete list of exclusions please refer to the Exclusions section of the warranty policy agreement.
  • What is the luxury vehicle & exotic vehicle premium?
    Domestic and European Luxury vehicles can be very expensive to repair and owners of Luxury vehicles are charged a little bit more because their cost per claim is higher. LUXURY VEHICLE PREMIUM required for the following Brands: Acura, Audi, BMW, Cadillac, Dodge SRT4/SRT8, Fiat, Honda Type R, Genesis, Infiniti, Land Rover, Lexus, Lincoln, Mercedes-Benz, Porsche, Subaru WRX STi, Smart, Volvo. TESLA and any Hybrid Vehicle. Q. Why are FIAT, MINI, SMART, and any Hybrid vehicle classed as a Luxury vehicle? A: This is because the European manufacturers do not sell high volumes of these vehicles in Canada and the average cost of repair can be significantly higher than domestic or other imported vehicles. Hybrid vehicles can be more complex and expensive to repair. ---------------------- EXOTIC VEHICLE PREMIUM required for the following Brands ACURA NSX, Alfa Romeo, Audi Series R, Aston Martin, BMW M-Series, Bugatti, Bentley, Chevrolet Corvette, Cadillac XLR, CTS-V, STS-V, Dodge RAM SRT10, Dodge Viper, Ferrari, Ford GT40, Jaguar, Lamborghini, Lexus LFA, LOTUS, Maybach, McLaren, Mercedes Benz AMG, SLR, Maserati, Nissan GTR, Porsche Turbo, Rolls Royce, Volkswagen Arteon R-line, NOTE- Any brand not listed above does not qualify for Warranty coverage. All other exotic brands do not qualify for warranty coverage*.
  • In what provinces do you offer an Extended Warranty?
    Maritimes, Ontario, Quebec and Alberta.
  • Cancellation Fee (max 10 days after purchase).
    If you order a Cancara Warranty and subsequently cancel your order (max 10 days after the date of purchase) a cancellation fee of $100 or 20% of the purchase price (whichever is higher) is applicable. This fee will be deducted from your refund amount due.
  • My vehicle has a "Rebuilt Title" can I still get a Warranty?"
    YES - if your "rebuilt title" vehicle has passed a Safety Standards Insprection and is legally registered in a province.
  • CAREERS - How do I become a Sales Agent (independent contractor)?
    CANCARA is always looking for enthusiastic, self-motivated talent. If you are interested in becoming an Auto Warranty Sales Agent (Independent Contractor) send your resume to warranty@cancara.ca. This is 100% commission based position.

Disclaimer: The Bronze, Bronze Extra/Plus, Silver, Gold & Platinum Protection Extended Warranty is issued by KM+Warranty Inc and underwritten by Desjardins for the province of Ontario. The Bronze, Bronze Extra/Plus, Silver, Gold & Platinum Protection Extended Warranty is arranged by CANCARA Finance & Warranty Corp as an Authorised Distributor of KM+ Warranty. The Bronze, Bronze Extra/Plus, Silver, Gold, Platinum Protection Extended Warranty is being provided on a no advice basis without consideration of your objectives, financial situation or needs and the decision to purchase an Extended Warranty is at your sole discretion.

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CANCARA is an Authorised Distributor for KM Plus Warranty Inc in Canada

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